.support-shell{padding:120px var(--margin) 100px;max-width:var(--max);margin:0 auto}.support-narrow{max-width:720px;margin:0 auto}.support-head{text-align:center;max-width:620px;margin:0 auto 56px}.support-head .eyebrow{justify-content:center;margin-bottom:18px}.support-head h1{letter-spacing:-.02em;font-size:clamp(34px,4.4vw,52px);font-weight:600}.support-head p{font-family:var(--f-body);color:var(--ink-mid);max-width:520px;margin:16px auto 0;font-size:17px;line-height:1.7}.contact-grid{grid-template-columns:1.3fr 1fr;align-items:start;gap:48px;display:grid}.contact-card{border:1px solid var(--gold-border);background:var(--ground);border-radius:12px;padding:32px}.contact-aside{flex-direction:column;gap:18px;display:flex}.contact-chip{border:1px solid var(--gold-border);background:var(--surface-low);border-radius:12px;padding:20px 22px}.contact-chip .cc-k{font-family:var(--f-mono);letter-spacing:.12em;text-transform:uppercase;color:var(--gold-ink);margin-bottom:8px;font-size:10px}.contact-chip .cc-v{color:var(--ink);font-size:15px;line-height:1.5}.contact-chip .cc-v a{color:var(--emphasis);font-weight:600}.faq-list{max-width:760px;margin:0 auto}.faq-item{border-bottom:1px solid var(--gold-line)}.faq-q{text-align:left;width:100%;font-family:var(--f-head);color:var(--ink);cursor:pointer;background:0 0;border:none;justify-content:space-between;align-items:center;gap:20px;padding:24px 0;font-size:19px;font-weight:600;display:flex}.faq-q .faq-mark{color:var(--gold-ink);flex-shrink:0;font-size:22px;line-height:1;transition:transform .25s}.faq-item.open .faq-mark{transform:rotate(45deg)}.faq-a{max-height:0;transition:max-height .3s;overflow:hidden}.faq-item.open .faq-a{max-height:400px}.faq-a p{color:var(--ink-mid);max-width:640px;padding:0 0 24px;font-size:15px;line-height:1.75}.status-overall{border:1px solid var(--gold-border);background:var(--surface-low);border-radius:12px;justify-content:center;align-items:center;gap:14px;margin-bottom:12px;padding:22px;display:flex}.status-dot{background:#2e9e5b;border-radius:50%;width:12px;height:12px;box-shadow:0 0 0 4px #2e9e5b29}.status-dot.degraded{background:#c9a84c;box-shadow:0 0 0 4px #c9a84c2e}.status-dot.down{background:#c0392b;box-shadow:0 0 0 4px #c0392b2e}.status-overall-text{font-family:var(--f-head);color:var(--ink);font-size:20px;font-weight:600}.status-list{border:1px solid var(--gold-border);border-radius:12px;overflow:hidden}.status-row{border-bottom:1px solid var(--outline-variant);justify-content:space-between;align-items:center;padding:16px 22px;display:flex}.status-row:last-child{border-bottom:0}.status-row .sr-name{color:var(--ink);font-size:15px}.status-row .sr-state{font-family:var(--f-mono);color:var(--ink-mid);align-items:center;gap:9px;font-size:12px;display:flex}.status-note{font-family:var(--f-mono);color:var(--ink-muted);text-align:center;margin-top:24px;font-size:11px;line-height:1.6}@media (max-width:860px){.contact-grid{grid-template-columns:1fr;gap:28px}}